Shipping Policy — Truly Academy

At Truly Academy, we currently sell only digital products such as design templates, assets, learning materials, and downloadable resources. Since these are digital in nature, no physical shipping is involved.

Please read the policy below to understand how delivery works.

1. Digital Product Delivery

All products purchased from Truly Academy are delivered digitally.

• No physical items will be shipped

• No courier or postal services are used

• No shipping charges apply

Once your payment is successfully completed, you will receive instant access to your purchased digital product.

2. How You Receive Your Product

Digital products may be delivered via:

• Direct download link on the website

• Access through your registered Truly Academy account

• Email containing download or access instructions

Please ensure that you provide a valid email address during checkout.

3. Delivery Time

• Most digital products are delivered immediately after payment

• In rare cases, delivery may take up to 24 hours due to system or payment processing delays

If you do not receive access within this time, please contact our support team.

4. No Physical Shipping

Since Truly Academy does not sell physical products:

• Shipping addresses are not required

• Tracking numbers are not applicable

• Shipping delays do not apply
  

5. Failed or Interrupted Downloads

If you face issues such as:

• Broken download links

• Access errors

• File corruption

Please contact us, and we will assist you in restoring access.

📧 support@trulyacademy.com
📞 +91 97036 64488

6. Refunds & Cancellations

As all products are digital and delivered instantly, purchases are governed by our No Cancellation & No Refund Policy.

Please review product details carefully before completing your purchase.

7. Policy Updates

Truly Academy reserves the right to update this Shipping Policy at any time. Any changes will be reflected on this page.